However, the organised unboxed-refurbished segment requires finding a good, reliable, regular supply of returned goods, a down-the-line sale strategy and backing it up with quality service.

Diginomics, in some form or the other, is here to stay. We can change or stay the same. There are no pre-set rules of engagement.

Retailers are no longer in the world of monthly or fortnightly reviews. The model has shrunk to on-the-go review of operations and supply chain processes.

LIFE is full of contradictions. As we grow up, we begin to get surrounded by the many contradictions of our professional and personal lives.