Author: Niranjan Gidwani
Niranjan Gidwani
Niranjan Gidwani is a Certified Independent Director (MCA-INDIA), board advisor, and former CEO of Eros Group Dubai, with expertise in governance, ESG, and digital transformation. A member of the UAE Superbrands Council and GCC Board Directors Institute, he is a thought leader in business excellence and sustainability.
This topic deals with how crucial it is to have the “loyalty factor” in mind while setting up a strategic plan for success of an online business model, particularly for small, medium and large size organisations and groups whose traditional business models are traditional.
The Coronavirus pandemic has been a serious health and economic problem across the world. Barring a very few above the age of 100, none of us who are alive today have seen the likes of this problem. Hence it is but natural that at all levels, decision-making has become even more of a trial and error approach.
Technology will play a huge role in establishing speed in distribution, enable innovation in retail and sustain values wholesale.