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An interesting fact is that if any organization or institution of repute loses trust among its customers, or even amongst its honest employees due to one dishonest act, the same organization needs to invest much more to demonstrate its honesty on many more occasions to convey to its customers that it has now mended its ways.
Empathy is actually getting down on your knees, looking at someone else in the eye, and realizing that we could be them, and that all that separates us from them is luck and destiny.
As business increasingly becomes digital and data-driven, many companies that once appeared to be built for success suddenly seem to falter and slowdown.
Neo bank may well turn out to be the next big thing in the banking space. The objective of Neo Banks is to provide digital banking through mobile applications. Being digital, these banks are lean in structure and are supposed to provide faster services and solutions.
Corporate governance needs to be built very strongly into the genes of any company, institution, or individual.
The pandemic has provided an opportunity to reconsider our way of living, governing and doing business.